Empowering regulators: a user-centred approach to AI governance in UK public services
Blog post description.
9/9/20241 min read
The UK government's recent £100 million investment to enhance regulators' AI capabilities marks a significant step towards responsible AI adoption in public services. As someone who's led user research on government digital projects, I'm keen to explore how this initiative can be shaped by user-centred design principles.
Key points to consider:
The substantial funding aims to develop cutting-edge research and practical tools for AI regulation
A new multi-disciplinary team will conduct cross-sector risk assessment and monitoring
Drawing from my experience, I've seen how crucial it is to involve end-users – in this case, both regulators and citizens – throughout the development process. How can we ensure that the tools and frameworks developed truly meet the needs of those using and impacted by AI systems in public services?
Moreover, how might we adapt our user research methodologies to capture the unique challenges posed by AI governance across different public sector domains?
I'm eager to hear your thoughts on balancing innovation with user-centric regulation in this rapidly evolving landscape.
#AIGovernanceUK #UserCentredRegulation #PublicSectorInnovation #ResponsibleAI
Expertise
User-centered design for digital transformation projects.
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